Your Welcome to Zermatt
You will be met at the station on your arrival and travel by electro taxi the short distance to the house (complimentary – also for departure). If you are hiring equipment let us know - we can arrange a chalet ski and ski boot delivery service.
Caring Conciergerie
You will be cared for during your stay by our Concierges. They came to work in this iconic ski resort under the Matterhorn many years ago and have made it their family home. They know everything to make your holiday spectacular.
Professional Catering *
A gourmet dinner prepared by your private chef is a memorable part of a ski holiday. We can arrange for this service for your requested period. We have a professional kitchen in our basement keeping your apartment your space… until service is called.
Facilities
Ski/Bike Room
Our spacious ski/bike room has easy access directly from outside, where there is a bike washing facility. A large TV provides up to the minute information on weather and open ski runs. A separate changing room makes discarding muddy kit easy. Equipment is stowed in lockers and boots are warmed. An ice-machine (help yourself) is at the ready.
Club Room *
On the lower floor we offer an additional dining room for events or wine tastings. We have added a touch of sophistication and created a private dining room for up to 14 guests. How about hosting a fondue night – we can provide all that you need.
Private Cinema *
Elegant and yet intimate with super-comfortable seating for up to 12 guests to cozy down with a movie of your choosing.
Spa *
Our wellness area is a haven of holistic health as well as thoroughly indulgent. The steam of the hammam, the dry heat of the Finnish sauna, the warming glow of the infra-red sauna, an aromatherapy shower. Retreat further into the peace of the treatment room for a restorative massage.
Gym
Our gym has state-of the-art TechnoGym® equipment for those guests who enjoy supplementing their mountain adventures with targeted training.
Laundry Service
Our housekeeping will take care of your laundry at an additional charge.
Meeting Room
The cinema can be set up as a meeting room. If you are organizing visit to Zermatt where off-site workshops combine with alpine activities, Sierrahaus Alpine Suites are where you need to be.
* We offer a booking service for these facilities so that our guests can enjoy them in privacy. Talk to the concierge who will arrange your time.
Winter Services
Catered
- Pre-arrival Concierge service
- Check-in / out service
- Residence concierge service available
from 08:00 – 12:00 and 17:00 – 19:00 - Daily breakfast setup*
- Daily housekeeping service**
- Midweek bedlinen change (long stays)
- Robes, slippers, and toiletries
- Hairdryers in every bathroom
- InChalet ski and ski boot delivery service
- Complimentary transit for arrival and departure, within Zermatt
- Gourmet dinner*
- Selection of complimentary house wines, spirits and soft drinks*
Bed and Breakfast
- Pre-arrival Concierge service
- Check-in / out service
- Residence concierge service available
from 08:00 – 12:00 and 17:00 – 19:00 - Daily breakfast setup*
- Daily housekeeping service**
- Midweek bedlinen change (long stays)
- Robes, slippers, and toiletries
- Hairdryers in every bathroom
- InChalet ski and ski boot delivery service
- Complimentary transit for arrival and departure, within Zermatt
Self-Catered
- Pre-arrival Concierge service
- Check-in / out service
- Residence concierge service available
from 08:00 – 12:00 and 17:00 – 19:00 - Daily housekeeping service**
- Midweek bedlinen change (long stays)
- Robes, slippers, and toiletries
- Hairdryers in every bathroom
- InChalet ski and ski boot delivery service
- Complimentary transit for arrival and departure, within Zermatt
* * Daily housekeeping for Matterhorn Penthouse only.
Summer Services
Bed and Breakfast
- Concierge service prior to arrival
- Check-in / out service
- Residence concierge service available
from 10:00 – 11:00 and 16:00 – 18:00 - Daily breakfast setup*
- Daily housekeeping service**
- Midweek towel change (long stays)
- Robes, Slippers, and toiletries
- Hairdryers in every bathroom
- Complimentary transit for arrival and departure
Self-Catered
- Concierge service prior to arrival
- Check-in / out service
- Residence concierge service available
from 10:00 – 11:00 and 16:00 – 18:00 - Daily housekeeping service**
- Midweek towel change (long stays)
- Robes, Slippers, and toiletries
- Hairdryers in every bathroom
- Complimentary transit for arrival and departure
* * Daily housekeeping for Matterhorn Penthouse only.
Additional Services
Airport transfers to and from Zermatt
Daily bedlinen change
Childcare
Massages, Yoga teacher, Pilates
Ski equipment hire
Lift passes
Private ski guides, helicopter skiing and ski lessons
Event planning